Work

Running in production, every day.

Two systems built for Norman's Electronics, a small repair business operating on thin margins. Practical tools that save time and keep costs in check.

Norman's Electronics, a small repair business operating on thin margins

Operations Hub

A custom CRM and phone system that replaced a dated legacy CRM and a per-seat VoIP plan, built around the way the shop actually works.

The customer-facing side of Norman's Electronics

Web Service Pay

A public web app, kept separate from the CRM to protect customer data, that handles service requests, secure payments and honest repair-or-replace advice.

From Geoff

Stories & insights