About

Hi, I'm Geoff. I eliminate bottlenecks.

I start by sitting at your team’s desks to see how the work really happens: the workarounds, the Excel sheets, the sticky notes. Then I build systems that fit, using AI to handle the repetitive work so your people can focus on what matters.

Career

Director of Technology & Operations · Norman's Electronics
Built the shop's custom CRM, phone system and customer site from scratch: ticketing, estimates, card-on-file payments, status texting and AI email intake, replacing a legacy database and a per-seat phone plan.
Systems Analyst / Product Owner · Emory University
Led analysis and testing for IT service management and enterprise CRM systems, including a university-wide immunization compliance portal.
Deputy Chief of Development Systems · The Metropolitan Museum of Art
Owned the systems behind $200M+ in fundraising and led a platform implementation spanning six business units. Cut reconciliation work by 80%.
Information Systems Manager · New York University Medical Center
Owned the data pipeline behind 20,000+ donations a year into ERP and financial systems, and automated donor acknowledgements to cut response time by a third. Also audited HIPAA compliance processes.

Education

MS, Technology Management, Columbia University

BS, Information Systems Management (Minor in Database Technologies), New York University

What I bring

Discovery and design workshops
Cutover and adoption
User acceptance testing
Data integrity
AI pipelines with human review
Pricing and KPI reporting

Download resume

What's your bottleneck?

Thirty minutes, no pitch deck. Bring the thing that eats your week.

Book a 30-min consult